HXM use case

In this episode of the NTT DATA SAP podcast, George Jacob, leader of the SAP Human Experience Management practice in the US, presents a fascinating use case within the human resources management arena.

The company, a global battery manufacturer was growing rapidly and its existing set of point solutions for various HR functions was not integrated, which made it difficult to gain comprehensive insights into employee data and recruit and onboard new hires. NTT DATA addressed these challenges by implementing SAP SuccessFactors, a centralized HCM platform, to streamline HR processes and enhance employee experience.

George attributes the success of this project to three key factors: adoption of best practices, active involvement and partnership with the customer, and a robust Organizational Change Management (OCM) strategy. He emphasizes the importance of aligning HR and IT organizations with SAP best practices, ensuring customer participation throughout the project, and effective OCM to manage the human-centric nature of SuccessFactors.

The successful roll-out of SuccessFactors was helped considerably by the use of HR 360, an accelerator developed by NTT DATA based on their extensive SAP HCM experience. HR360 incorporates pre-configured templates, global and local flavors, add-on packages, and documentation to fast-track and simplify SuccessFactors implementations.

Just hit “play” to listen to learn more about how NTT DATA helped one client successfully transform its HCM practices using SAP SuccessFactors.